2024.04.20
Brilliant article on leadership. It's long and gets into the weeds of the games industry, but there is a lot that is true for the whole corporate world.
It touches on one point that is much on my mind: so much of our corporate leadership is "make number go up" (immediately! but then also forever.) Corporations generally have a legal obligation to "increase shareholder value", and in general that's on a per quarter basis. Sustainability and long term viability are afterthoughts at best.
The article points out there's parallels in that and some USA policy decisions in Vietnam:
But when the McNamara discipline is applied too literally, the first step is to measure whatever can be easily measured. The second step is to disregard that which can't easily be measured or given a quantitative value. The third step is to presume that what can't be measured easily really isn't important. The fo[u]rth step is to say that what can't be easily measured really doesn't exist. This is suicide.But then when you combine that with leaders who view themselves as capable of finessed big picture and aesthetic decisions as, say, Steve Jobs... well, they aren't always looking to the people reporting to them as potential Jony Ives - they want to go on their own guts.
So an organization has to thread the needle between "it only counts if it can be quantified" and "it only counts if it has good 'gut feel' to topmost leadership". I think you do that by building and then trusting the expertise of the people in the middle.